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Privacy Policy

Top Tier IT will not share the information you provide with third parties without your permission, except where necessary to complete the services or transactions you have requested, or as required by law.

Top Tier IT will not gather your personal information without your permission. Any information that you submit will be handled in a discrete and professional manner, and will be used for the sole purpose of enabling Top Tier IT to try and meet your needs. Top Tier IT uses any information you provide—such as name, address, phone number, company name, or e-mail address for internal purposes only. At no time will we sell personal information, or make it otherwise available to any third party companies.

Top Tier IT only conducts business in the United States and no other countries.

If you have any questions regarding this privacy statement, please contact us at info@fltoptier.com or by calling 239.219.6839.

ADA Accessibility Statement

We are continuously working to improve the accessibility of content on our website. Below, you’ll find a few recommendations to help make your browsing experience more accessible:

If you have trouble seeing web pages, the US Social Security Administration (https://www.ssa.gov/accessibility/) offers these tips for optimizing your computer and browser to improve your online experience.

If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking (https://www.nuance.com/dragon.html) may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning

Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our video content includes captions. Learn how to turn captioning on and off in YouTube (https://support.google.com/youtube/answer/100078?hl=en).

Volume Controls

Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience. If the recommendations above do not meet your needs, we invite you to contact us at 239.219.6839 for assistance.